Cycle Breaks
+44 (0) 1449 721555 info@cyclebreaks.com

Cycling Holidays Europe – Payment Protection Insurance

In accordance with “The Package Travel, Package Holidays and Package Tours Regulations1992” all passengers booking with Cycle Breaks are fully protected for the initial deposit and subsequently the balance of all monies paid to us, including repatriation if required, arising from cancellation or curtailment of your travel arrangements due to the insolvency of Cycle Breaks.

There is no requirement for Financial Protection of day trips, and none is provided.

This insurance is only valid for packages booked that DO NOT include flights.

Consumer aware: Your booking is insured by IPP Ltd and its panel of insurers. – This insurance is only valid for passengers who book and pay directly with/to Cycle Breaks (also including Suffolk Cycle Breaks and Walking Breaks). If you have booked and/ or paid direct to a Travel Agent for a holiday with Cycle Breaks please request proof of how the booking is secured as this will not be covered by IPP Ltd in this instance.

This Insurance has been arranged by International Passenger Protection Limited and underwritten by certain underwriters at Lloyd’s. For further information please go to www.ipplondon.co.uk

This Insurance has been arranged by International Passenger Protection Limited and underwritten by Insurers who are members of the Association of British Insurers. The premium is included in the basic cost of our holidays and clients are advised of this cover in their booking confirmation letters.

CLAIMS PROCEDURE:

Download Claims Form from www.ipplondon.co.uk
Any occurrence which may give rise to a claim should be advised within 14 days to:

International Passenger Protection Limited Claims Office
IPP House 22-26 Station Road
West Wickham Kent BR4 0PR
United Kingdom
Telephone: +44 (0)20 8776 3752 Fax: +44 (0)20 8776 3751

In order to deal promptly with any claim hereunder it is essential that you retain all bills, receipts and other documents relating to your travel arrangements.

CLAIM FORMS MUST BE SUBMITTED WITHIN SIX MONTHS OF DATE OF INSOLVENCY. IPP CANNOT CONSIDER OR PAY CLAIMS RECEIVED AFTER THIS DATE

Cycle Breaks’ Booking Process

Our booking process usually involves taking card details and client permission to take payment of a deposit or, for late bookings, the full balance for the holiday.

We do not take payment until we are able to confirm that the holiday is going ahead and until we have insured client monies via IPP.

We write to advise clients when this is done and clients are able to contact IPP to check that their booking is registered (using their invoice number/booking reference and lead name for their party).

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Once you have decided on the ideal Cycle Break in England or Europe, please fill out your details on our booking form

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