FREQUENTLY ASKED QUESTIONS Over ten years experience means we get the details right - your questions answered... |
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What is included in the price? When do the peak prices apply? How does the luggage transport service work? How do you cater for children? Will I be travelling in an organised group? What about on the road support? |
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| When can I take my holiday? | ||
Our aim is always to be as flexible as possible and to fit the holiday or short break into your schedule, rather than you fitting your holiday into ours. Simply state your preferred start date on the booking form, with alternative starting dates if you have them, and we'll do our best to meet your requirements. Our normal season runs from March to October inclusive. |
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| How does the luggage transport service work? | ||
This service is a key part of making sure you have a really enjoyable,relaxing holiday, travelling light with just the bare essentials - camera, book, picnic etc. In the morning, we pick up your bags containing anything that you do not need during the day and we'll have them waiting for you by late afternoon at your next night's halt. Any acquistitions that you may make on your holiday can be picked up and stored safely at our workshop until the end of your holiday. |
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| How far will I travel? | ||
As a guide, 'occasional' cyclists should expect to cover 6 - 10 miles an hour at a gentle pace and allowing for short stops on the way. At that speed, three hours cycling will take you between 18 and 30 miles. You will be given alternative routes for each day of your holiday, with minimum, maximum and recommended distances. So you can choose how far you wish to travel and what you want to see on the way. |
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| How do you cater for children? | ||
Cycling or walking can make an ideal family holiday provided the right distances are chosen for the younger members of the party. Please call us to discuss the most suitable tours for younger children. Child bikes, child seats, trailers and trailer-bikes are all available. If your child is comfortable riding their own bike, we generally recommend that you bring it along. The following discounts are available from the quoted prices of our UK cycling holidays: 80% for under 5s sharing a bedroom with 2 or more adults 50% for under 16s sharing a bedroom with 2 or more adults 33% for under 16s having their own bedroom (assuming 2 sharing).
Please note that children receiving 80% discount do not qualify for own bike discounts. |
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| What bikes are provided? | ||
The most appropriate type of bike for touring our area is the hybrid tourer, a comfortable bike, more rugged than a road bike, but lighter and faster than a mountain bike. We have a large fleet of modern, quality bikes - most from the top British name Claud Butler. The bikes have easy to use gears (either 18, 21 or 24 speed) 'quarter-rise' handle bars (meaning a comfortable, fairly upright riding posture) and are available with ladies or gents frame. |
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| Can I use my own bike? | ||
If
you would like to bring your own bike you are are welcome
to do so. We will of course give you a discount to reflect
our reduced costs. An additional discount of £60 per party is available on Norfolk holidays and £30 per party on Tour 3E if we do not have to deliver or collect any bikes. |
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| Will I be travelling in an organised group? | ||
All our tours are self-guided allowing you and your party to travel at your own pace. You may encounter other parties either following the same or overlapping itineraries. |
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| What about on the road support? | ||
You can rest assured that help is on hand should you need it. Throughout your holiday you can contact us between 9am and 5pm. When you arrive, we'll answer any questions you may have on your itinerary and make sure you set off with confidence. We will spend time adjusting your bicycle to ensure that it is a 'good fit'. We'll also show you how to fix a puncture and cover what to do in the unlikely event of anything more serious occurring. |
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| Where do I park my car? | ||
Free car parking is included for the duration of your holiday. Simply park- up when you arrive and enjoy the thought of no further driving until you depart. |
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| Can I get to my holiday by public transport? | ||
We'll be pleased to advise you on all travel arrangements and may be able to pick you up from the station when you arrive. |
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| What is included in the price? | ||
All prices quoted are per person unless otherwise stated. Prices include:
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| When do the peak prices apply? | ||
Peak prices apply to holidays taken between 1 July and 30 August inclusive (overlapping dates are priced pro-rata). |
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| How do I get to Suffolk from the London airports? | ||
London
Stansted Using train and connecting Rail-Air coach link, this service runs hourly (with 2 late afternoon exceptions) from 0505 to 2005. Overall, it takes approx. 1.75 hours to our local station at Stowmarket; the return (round trip fare) is £20 per person. We can usually meet people from the station although it is not guaranteed (a taxi from Stowmarket to Needham Market would cost about £4). Alternatively, we could arrange for a taxi to meet you at the airport. Journey time to Needham Market would be about an hour, cost would be £70 + parking charges (parking charges don't apply on airport drops). London Heathrow Alternatively, we could arrange for a taxi to meet you at the airport. Journey time to our base would be 1.75 to 2.5 hours depending upon time of day; cost would be £115 (+ parking charges) for the car (parking charges don't apply on airport drops). London Gatwick Alternatively, we could arrange for a taxi to meet you at the airport. Journey time to Needham Market would be 2 to 2.5 hours depending upon time of day; cost would be £110 (+ parking charges) for the car (parking charges don't apply on airport drops). |
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