Cycle Breaks
+44 (0) 1449 721555 info@cyclebreaks.com
Suffolk villages
at your pace

Secure Booking Request

Procedure

A - Please complete this form once you have decided to proceed with your booking and after reading our booking conditions.

B - We will check availability of the tour and reply by email (or phone if preferred), usually within 24 hours (the office is generally open Monday to Friday only). Please do not finalise any dependant travel plans until you have received confirmation from us that the tour is available and that we are processing your booking

C - Once you have entered the booking details for your preferred trip you will be transferred to the independent  SagePay site to enter payment card details and to authorise us to take a deposit of GBP 50 in the event that we are able to confirm your booking.  Please note that no payment will be taken at this stage although your card issuer will temporarily reduce your credit limit by the authorised amount

D - If your preferred tour is available exactly as requested we will let you know by phone or email as you prefer and may then charge the booking deposit of GBP 50 to your card – at this stage it is safe to make dependant travel arrangements

E - If the tour is not available exactly as requested, we will discuss possible amendments or alternatives although nothing will be charged to your card without your prior approval

F - If we are unable to accept your booking or offer an agreed suitable alternative, the authorised GBP 50 booking deposit will not be taken and will lapse

G - Once we are able to confirm your booking we will seek to take a deposit of either GBP 50 per person or 10% * whichever is the higher (* 20% on some Bike & Boat holidays).  We will email to you a link to enable you to make a specified payment via the secure SagePay website (this payment will be adjusted for the GBP 50 initial booking deposit)

H - It is possible to place a booking without using a payment card although this may delay the process a little.  Please call us on +44 (0)1449 721 555 to discuss or send an email to bookings@cyclebreaks.com

I - Using your data: We will use the information that you provide to us to deal with your enquiries and keep you up to date with the changes in our products and on the website. Please read our Privacy Policy

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